At procreatemegapack, we strive to provide high-quality digital templates to help you streamline your work. Since our products are digital and instantly accessible, all sales are final and non-refundable.

Refund Eligibility

We only offer refunds under the following circumstances:

• The file is corrupt or damaged, and you are unable to access it.
• You have contacted us for support, and we have confirmed that the issue cannot be resolved.

How to Request a Refund

If you believe your file is corrupt or damaged, please reach out to us within 7 days of purchase at Support@procreatemegapack.com. Please include:

• Your order number
• A detailed description of the issue
• A screenshot or screen recording showing the problem

Once we verify the issue, we will provide a replacement file or issue a refund.

No Refunds for:

• Change of mind or accidental purchase
• Lack of software compatibility (please check product descriptions before purchase)
• Not understanding how to use the template (we offer support to assist you)

By purchasing from procreatemegapack, you agree to this refund policy. If you have any questions, feel free to contact us